Term and Condition

PLUSQO > Term and Condition

Term and Condition

Thank you for choosing www.PLUSQO.io (the “Site”, “PLUSQO”), which is a website service provided by PLUSQO OÜ Estonia. The following terms and conditions of service apply to customers of the Site. By creating an account on the Site or by using any of the Services, you acknowledge that you have read, understand, and completely agree to these Terms of Service in effect from time to time. If you disagree with these Terms of Service or with any subsequent amendments, changes, or updates, you may not use any of the Services.

PLUSQO reserves the right to change or modify the terms and conditions contained in this clause at any time, including but not limited to any policy or guidelines of the Site. We will post the modified terms to the Site and place the last revision date at the top of the Terms or by e-mail to the user’s registered email address or in any other way determined by PLUSQO. We would like you to check back often to these Terms and Conditions to confirm that your copy and understanding of these Terms of Service is current and correct.

The use of the Site and any Services is void where prohibited by applicable law.


PLUSQO provides an online service (the “Platform”) that allows Users to exchange among themselves different blockchain tokens, which are data that typically represents the transaction, access, or other participation rights on corresponding blockchain networks (collectively, “Tokens”). PLUSQO may make available to Users other ancillary services to facilitate the exchange of tokens like lending, limit orders, and stop orders.


By accessing or using the Site, you represent and warrant that you are at least 18 years old and have not previously been suspended or removed from the Site. You also warrant that you are not in any list of trade or economic sanctions, such as the UN Security Council Sanctions List. In addition, PLUSQO may not provide this service in all countries or regions and may provide some or no services to users in restricted areas, including Cuba, Iran, North Korea, Syria, Sudan, Bangladesh, Bolivia, Ecuador, Kyrgyzstan, China and the United States of America. List of restricted areas may change at any time. If the user’s territory becomes a restricted area, PLUSQO will notify the user who visited the country by email, notification or other means deemed necessary. The contents of this agreement are not subject to the user’s national or regional laws of exclusion. Therefore, if you do not meet these requirements, please do not use our services.

Finally, you represent and warrant that you will not be using this site for any illegal activity, including but not limited to illegal gambling, money laundering, fraud, blackmail, extortion, ransoming data or the financing of terrorism, or other violent activities.

Notwithstanding the foregoing, PLUSQO may not make the Services, in whole or in part, available in every market, either in its sole discretion or due to legal or regulatory requirements, depending on the User’s location.


In order to access and use the Services, you must create an account with PLUSQO (an “Account”). You agree to (a) provide accurate, current and complete information when creating the Account; (b) maintain and promptly update your Account information to keep it accurate, complete, and current; (c) maintain the security and confidentiality of your login credentials and restrict access to your Account and your computer, tablet, or mobile device; (d) promptly notify PLUSQO if you discover or otherwise suspect any security breaches related to the Site or your Account; and (e) take responsibility for all activities that occur under your Account and accept all risks of unauthorized access.

You must provide PLUSQO with a valid email address to create an Account. You agree to keep your email address on file with us updated. You may withdraw your consent to receive emails by sending a withdrawal notice to PLUSQO, understanding that PLUSQO may suspend or terminate your ability to use the Services. You understand and agree that if PLUSQO sends you an electronic communication but you do not receive it because your email address on file is incorrect or out of date, or because our email is blocked by your service provider or intercepted by your spam filter, or you are otherwise unable to receive electronic communications, PLUSQO will be deemed to have provided the communication to you regardless.

PLUSQO does not allow Users to exchange Tokens for money; Users can only exchange Tokens for other Tokens. In order to fund your Account and begin trading, you will need to first procure Tokens. Once procured, you must send Tokens to the address provided by PLUSQO and wait for the balance to appear in your Account. It is your responsibility to ensure you send Tokens to the correct address provided for that particular Token, else your funds may never be recovered. PLUSQO makes no representations or warranties regarding the amount of time that may be required to complete transfer of your Tokens from a third party wallet or other source and have such Tokens become available in your Account.

When you elect to transfer Tokens from your Account to a third party wallet or other location, it is always possible the party administering the new location may reject your transfer or that the transfer may fail due to technical or other issues affecting our platform. You agree that you shall not hold PLUSQO liable for any damages arising from a rejected transfer.

PLUSQO reserves the right to limit the number of Accounts that any User or such User’s affiliates can open or hold.


Your privacy is important to us. We only share your information with third parties as outlined in our Privacy Policy or as required to do so by law enforcement, court order, or in compliance with identity verification or legal reporting obligations in PLUSQO’s sole judgment.


The transmission of data or information (including communications by e-mail) over the Internet or other publicly accessible networks may not always be secure and is subject to possible loss, interception, or alteration while in transit. Accordingly, PLUSQO does not assume any liability, without limitation, for any loss or damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, including but not limited to transmissions involving the Platform or e-mail with PLUSQO containing your personal information. While PLUSQO will take commercially reasonable efforts to safeguard the privacy of the information you provide to PLUSQO and will treat such information in accordance with PLUSQO’s Privacy Policy, in no event will the information you provide to PLUSQO be deemed to be confidential, create any fiduciary obligations for PLUSQO, or result in any liability for PLUSQO in the event that such information is negligently released by PLUSQO or accessed by third parties without PLUSQO’s consent.


PLUSQO provides an execution-only service and does not advise on the merits of any particular transactions or their tax consequences. As a general matter, Users should be aware of the following prior to utilizing our Services.

Trading Tokens can be extremely risky. Each particular Token has a unique feature set that makes it more or less likely to fluctuate in value. In addition, factors beyond PLUSQO’s control may affect market liquidity for a particular Token, such as regulatory activity, market manipulation, or unexplainable price volatility. Blockchain networks may go offline as a result of bugs, hard forks, or a number of other unforeseeable reasons. PLUSQO does not assume the risk of losses due to trading or due to factors beyond its control regarding the viability of specific blockchain networks. As a general matter, we advise Users with limited trading experience and low-risk tolerance not to engage in active trading. Speculating on the value of Tokens is high risk and Users should never trade more than they can afford to lose.

Understanding Tokens requires advanced technical knowledge. Tokens are often described in exceedingly technical language that requires a comprehensive understanding of applied cryptography and computer science in order to appreciate inherent risks. Listing of a Token on PLUSQO does not indicate approval or disapproval of the underlying technology regarding any Token, and should not be used as a substitute for your own understanding of the risks specific to each Token. We give you no warranty as to the suitability of the Tokens traded under these Terms and assume no fiduciary duty in our relations with you.

You accept the risk of trading Tokens. In entering into any transaction on the Platform, you represent that you have been, are, and will be solely responsible for making your own independent appraisal and investigations into the risks of the transaction and the underlying Tokens. You represent that you have sufficient knowledge, market sophistication, professional advice and experience to make your own evaluation of the merits and risks of any transaction or any underlying Token.

You are responsible for complying with applicable law. You agree that PLUSQO is not responsible for determining whether or which laws may apply to your transactions, including tax law. You are solely responsible for reporting and paying any taxes arising from your use of the Services.

You are aware of and accept the risk of operational challenges. PLUSQO may experience sophisticated cyber attacks, unexpected surges in activity, or other operational or technical difficulties that may cause interruptions in the Service. You understand that the Service may experience operational issues that lead to delays on our platform. You agree to accept the risk of transaction failure resulting from unanticipated or heightened technical difficulties, including those resulting from sophisticated attacks. You agree not to hold PLUSQO accountable for any related losses.

PLUSQO does not advise on trading risk. If at any point PLUSQO or its representatives do provide trading recommendations, market commentary, or any other information, the act of doing so is incidental to your relationship with us and imposes no obligation of truth or due diligence on behalf of PLUSQO or its representatives.

PLUSQO is a regulated entity and must comply with applicable law. Applicable law, regulation, and executive orders may require PLUSQO to, upon request by government agencies, freeze withdrawals or trading (or both), or provide information regarding your account. Further, our recordkeeping and customer verification procedures are subject to change at any time as required by law or industry practices. We must comply with the law and you accept any inconveniences to you or other consequences resulting from our compliance.

Users accept all consequences of sending Tokens to an address of our platform. Token transactions may not be reversible. Once you send Tokens to an address, you accept the risk that you may lose access to your Tokens indefinitely. For example, an address may have been entered incorrectly and the true owner of the address may never be discovered, or an address may belong to an entity that will not return your Tokens, or an address belongs to an entity that may return your Tokens but first requires action on your part, such as verification of your identity.


You agree:

All rights, title and interest in the Services and related software, websites and technology, including all intellectual property rights, are PLUSQO;

The rights or interests of the Service shall not be transferred except with the limited license granted by this License;

The Service is protected by copyright and other intellectual property laws. PLUSQO reserves all rights not expressly granted under these Terms.

The Site has the right to inquire, freeze or deduct the items and accounts of the user in the account according to the requirements of the judicial organs, administrative organs and military organs including, but not limited to, public security organs, procuratorial organs, courts, customs and tax authorities;

Users have the right to the relevant provisions of the site, after the release of information and other contributions, to obtain PLUSQO network to give the reward;

The user has the right to modify the individual account of the editable information, choose their own nickname and enter the introductory text, to decide whether to provide non-essential items;

Users have the right to participate in PLUSQO network organizations to provide the online and offline activities;

Users have the right to enjoy PLUSQO network according to PLUSQO website requirements to provide other types of services.

If the user has any objection to the amendment to this agreement or is dissatisfied with the services of PLUSQO, the following rights may be exercised:

to stop using PLUSQO network of network services;

through the customer service and other channels to inform the PLUSQO network to stop its services. After the end of the service, the user’s right to use PLUSQO web service immediately terminates.In this case, the PLUSQO network is under no obligation to transmit any unprocessed information or unfinished service to the user or any third party that is not directly related.


In connection with your use of the Services, you will not:

Violate or assist any party in violating any law, statute, ordinance, regulation or any rule of any self-regulatory or similar organization of which you are or are required to be a member through your use of the Services;

Using the Site endangers Vanuatu’s national security, disclosure of Vanuatu’s state secrets, shall not violate the Vanuatu national community and the legitimate rights and interests of citizens;

Provide false, inaccurate, incomplete or misleading information;

Infringe upon PLUSQO’s or any third party’s copyright, patent, trademark, or intellectual property rights;

Distribute unsolicited or unauthorized advertising or promotional material, any junk mail, spam, or chain letters;

Use a web crawler or similar technique to access our Services or to extract data,

Reverse engineer or disassemble any aspect of the Site or Services in an effort to access any source code, underlying ideas and concepts, and algorithms;

Take any action that imposes an unreasonable or disproportionately large load on our infrastructure, or detrimentally interfere with, intercept, or expropriate any system, data, or information;

Transmit or upload any material to the Site that contains viruses, Trojan horses, worms, or any other harmful or deleterious programs;

Otherwise attempt to gain unauthorized access to the Site, other PLUSQO Accounts, computer systems or networks connected to the Site, through password mining or any other means; or

Transfer any rights or obligations granted to you under these Terms.


While the Account and the Services provided to a User are not transferable under any circumstance and shall be used only by the User, PLUSQO shall have the right to transfer, assignor sell all the rights, benefits, or obligations to any person and these Terms shall continue to be in force and effect for the benefit of the successors and assigns of PLUSQO or its lenders, if any.


PLUSQO may (a) suspend or terminate your access to the Services, and (b) deactivate or cancel your Account as required by a valid subpoena or court order, or if PLUSQO suspects you or others of using your Account in furtherance of illegal activity. You will be permitted to transfer Tokens associated with your Account for ninety (90) days after Account deactivation or cancellation unless such transfer is otherwise prohibited (i) under the law, or (ii) by a valid subpoena or court order. If any transaction is in a pending state at the time your Account is cancelled or suspended, such transaction may be cancelled and/or refunded as appropriate. You may not cancel your Account if PLUSQO believes in its sole discretion that such cancellation is being performed in an effort to evade an investigation or avoid paying any amounts otherwise due to PLUSQO. Upon cancellation of your Account, you authorize PLUSQO to cancel or suspend pending transactions and, after providing electronic notice to you, return the Tokens associated with such transactions to the wallet address you provide to PLUSQO. In the event that you or PLUSQO terminates this agreement or your access to the Services, or deactivates or cancels your Account, you will remain liable for all amounts due hereunder. In the event that a technical problem causes system outage or Account errors, PLUSQO may temporarily suspend access to your Account until the problem is resolved.


You hereby certify to us that any Tokens used by you in connection with the Platform are either owned by you or that you are validly authorized to carry out transactions using such Tokens, and that all transactions initiated with your Account are for your own Account and not on behalf of any other person or entity.


You agree to indemnify PLUSQO and its affiliates and service providers and their respective officers, directors, agents, joint ventures, employees and representatives, harmless from all third party claims, unless it is a separate violation of these Terms by PLUSQO. Likewise, in addition to your separate breach of these terms, PLUSQO should indemnify you and your affiliates and service providers and their respective officers, directors, agents, joint ventures, employees and representatives from all third parties Claims for losses.


PLUSQO does not guarantee that the service will not be interrupted, the timeliness and the security of service are not guaranteed. PLUSQO does not bear the responsibility caused by PLUSQO network.

PLUSQO does not guarantee that the information and services on the website platform can fully meet the needs of users. PLUSQO assumes no liability for errors, insult, defamation, omission, obscenity, pornography, or blasphemy that may occur during the acceptance of the PLUSQO service.

PLUSQO is not responsible for the preservation, modification, deletion or storage of information posted by the user and holds no responsibility for typographical errors, negligence, etc. caused by PLUSQO unintentionally.

PLUSQO reserves the right to remove all information on the Site that does not comply with the law or agreement, and reserves the right not to notify the user.

User comments posted by all users of PLUSQO represent the user’s personal opinion only and does not imply that the site agrees with its view or confirms its description. This site does not assume any liability arising from user comments.

PLUSQO will send a formal announcement, station letter, e-mail, customer service phone, SMS or regular mail delivery to users. PLUSQO is not liable for any activities or information such as winning, offers and other non-PLUSQO formal channels.

PLUSQO reserves the right to decide the termination of the free promotion period according to the market conditions, such as prepaid, cash withdrawal and transaction fees.

PLUSQO will not act as a broker, broker, agent or advisor of any transaction for which you use the Service, and owes you no fiduciary duty.



You and PLUSQO agree to arbitrate any dispute arising out of or in connection with this Service, unless you and PLUSQO do not require arbitration, either party seeks compensation or other relief for the illegal use of copyright, trademark, trade name, logo, trade secret or patent dispute. Arbitration takes precedence over court proceedings or jury trials. You and PLUSQO agree that you will notify each other within thirty days of any dispute, and you will attempt to resolve the dispute before submitting any arbitration request. Any arbitration will take place in Vanuatu and the arbitration will be conducted by a single arbitrator in a confidential manner. You and PLUSQO also agree that the Vanuatu courts have exclusive jurisdiction over any appeals between the parties and any proceedings between parties who are not arbitral to settle. In any arbitration, the parties may not explore each other, and the arbitrators shall not allow the parties to explore each other; on the contrary, the parties shall disclose evidence in support of their positions at the time and date of mutual consent before the final hearing. In addition to the procedures and remedies discussed below, the arbitrators have the right to grant remedies that would also be granted if prosecuted in court. You and we will not participate in any class action or collective arbitration in respect of any claim covered by this clause. If PLUSQO is a party to the action, you also agree not to participate in a claim made by a private lawyer or representative, or a common claim involving another person. If it is found that the prohibition of the class action and other claims brought by the third party is not enforceable, the prohibition is deemed to have been removed from the clause and the other articles relating to the arbitration shall continue in force.


You agree that these Terms, PLUSQO’s Privacy Policy, and other notices posted through the Services have been drafted in English. Although translations in other languages of any of the foregoing documents may be available, such translations may not be up to date or complete. Accordingly, you agree that in the event of any conflict between the English language version of the foregoing documents and any other translations thereto, the English language version of such documents shall govern.


If you have any feedback, complaints or questions, please contact our customer service at [email protected] When you contact us, please provide your name and e-mail address and other information that we may need to identify you, as well as the transaction information you are interested in.

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